Refund Policy
We want you to be satisfied with your purchase at Cali World Ganja. This page explains our refund and return policies.
Eligibility for Refunds
To be eligible for a refund, items must be unused, in the original packaging, and purchased directly from Cali World Ganja. Digital products, edibles, or products already opened cannot be refunded due to safety and legal regulations.
Refund Process
Once we receive your returned item and verify its condition, we will process your refund within 5-7 business days. Refunds will be issued to the original payment method used during purchase.
Shipping Costs
Shipping fees are non-refundable. You will be responsible for your own shipping costs when returning an item unless the return is due to a defect or an error on our part.
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us immediately at support@caliworldganja.com so we can resolve the issue and issue a replacement or refund.
Contact Us
If you have any questions regarding refunds, returns, or exchanges, please reach out to our support team at support@caliworldganja.com. We are here to help!